Any skin condition can be diagnosed with the right set of photos. The imager has an emerging role in remote medicine: An imager is a technical expert in the management of various clinical media. For our purposes, imagers capture, label, and store high quality medical photographs. A note about the imager and cost: There is no cost for the first submission of your photos. If additional submissions are required, these contribute to cost due to extra work. However, with the use of a professional imager you may resubmit at no added fee, even if multiple subsequent submissions are required. Until you feel comfortable with with all aspects of organizing and submitting dermatologic photos, we recommend using our professional imager service (please call for pricing).
Yes, we offer consultations for cosmetic concerns such as wrinkles, pigmentation, and more.
Yes, all consultations are handled by board-certified dermatologists with expertise in telemedicine.
Yes. Each new image set requires an appointment that accounts for the time need for review. Call our staff for help with submitting new photos.
We've got you. Options include a live photo session with an imager, help from a friend or family member, or using our step-by-step photo guide. In-person or phone consults can be arranged as needed.
Most cases are reviewed within 24–48 hours. Urgent cases may be prioritized.
Visit the OpenEMR Patient Portal to manage follow-ups, results, and new appointment bookings.
We accept payment directly via phone as well as with our billing team at Horizons (415-787-3202).
Yes. We offer evening and weekend appointments.
No. We offer phone+photo, phone-only, and video visits as well as face to face. Our video calls use MedWeb technology for high-resolution, secure image capture.
Coverage varies. Some plans cover all or part of the visit. Use our billing codes to check with your insurer.
We pride ourselves on versatily. You can structure your visit in the comfort of your own home as a remote visit, or in-person with us in our clinic in San Francisco. As well, you can choose from a variety of times during the day, including after-hours and weekends. Visit types include video, phone+photo, phone only (staff approval), and in-person. You choose what works best for you.
Nearly any skin concern can be addressed via teledermatology, provided we receive quality photos. In-person care is always an option.
Yes, if needed, our dermatologists can prescribe medications and send them directly to your preferred pharmacy.
Please call us at 415-770-4749, we will direct you through the process of referral. If you are in the process of getting referred to a dermatologist we are happy to provide guidance so that your care progresses seamlessly. In the future, we will have a user-friendly hybrid referral system that will be online and both self-service and provider-driven.
