FAQ PHOTOS
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Important information for preparing, taking, and submitting Derm Photos.

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I. Photo Requirements and Limits

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A. The only way to get photos you have taken on your own to us is via attachment to Patient Portal .  Photos are submitted through patient portal, and accepted only with a completed registration (appt, consents, insurance or self pay information, financial information, contact information and demographics, care team and any other specialized paperwork required for your health care features.  Successful photo submission will go to email address you've listed within 2 business days (see below for same day evaluations).

B. Same day evaluation is not appropriate for emergency - for which you should dial 911 immediately

C. Minimum specifications  for patient portal are: x yz. and up to x photos with x mp limit are available per each patient portal submission.

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II. Familiarize with Key Terms

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Familiarizing yourself with key terms (rash, lesion, viewpoints) - another outside source is dermpics.com.

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III. Plan Ahead

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A. PHOTO DEADLINE: 48 BUSINESS HOURS PRIOR TO APPOINTMENT. Prompt submission, or postponing the appointment if submitting late, prevents a great deal of unnecessary labor.

B. Recruit Photo Helpers: Aid in taking photos and handling other technical items – photos are almost universally better or done more quickly with a photo helper.

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VI. General Photo Guidelines

  1. ALL OUT-OF-FOCUS PHOTOS ARE UNUSABLE: Test your close-up detailed photos – you should be able to see or zoom in and see sharply and without any blurriness, individual skin crinkles, orifices for hairs, and edges of pigmented lesions. If not, please retake.
  2. NO flash, NO DIRECT bright light, YES to INDIRECT light: Photos taken outside on a bright sunny day work well. YES to finding a photo helper. YES to using your BEST camera. YES to capturing the newest parts and edges of your rashes and lesions.
  3. UNAMBIGUOUSLY IDENTIFY SKIN CONCERNS: Labeling will be used as a reference to guide vital medical decisions, surgeries, and insurance claims.➔ Label skin concerns either directly (A, B, or C etc.) on the body or by annotating the photo.

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Key Features

  • Photo Submission: Photos must be submitted through the Patient Portal as an attachment. A completed registration is required, and you will receive an email confirmation within 2 business days.
  • Deadline: Photos should be submitted 48 business hours before your appointment.
  • Photo Quality: All photos must be in sharp focus, especially close-ups, where you should be able to see fine details of the skin. Use indirect light (like from a sunny day outdoors) and your best camera. Avoid flash and direct bright light.
  • Identification: Label your skin concerns clearly on your body or by annotating the photo, as this information is critical for medical decisions.
  • Assistance: The page suggests recruiting a "photo helper" to assist with the process.